General Support Volunteer

Register to be a General Support Volunteer

As a General Support Volunteer, you’ll be the festival’s face on the ground, providing attendees with directions, information, and assistance. Working in pairs, you’ll rove through a designated zone, engaging with festival goers and offering help where needed.  If you enjoy interacting with people and being an essential part of the event’s atmosphere, this role is for you!

Accessibility

This is an outdoor volunteer role that requires you to move around the festival site for the duration of your shift.

It will require you to interact with people. In some precincts of the festival, it will be busy and loud.

Responsibilities

  • Provide attendees with real-time information about event locations, activities, and accessibility services.
  • Manage crowd movements to prevent congestion and ensure a safe environment.
  • Assist fellow volunteers with various tasks as needed.
  • Support general event operations as directed by event organisers.
  • Address and report any issues raised by stakeholders or patrons, escalating concerns when necessary.
  • Monitor water supplies in backstage and dressing room areas.
  • Be flexible, as you may be assigned additional roles with relevant training and support provided.