Provide on-the-ground support to help everyone feel welcome
Patron Support Volunteers work in pairs within an assigned area of the festival footprint. You’ll be the first point of contact for attendees seeking directions, information or assistance.
Ideal for:
- People who enjoy engaging with the public and providing customer service
- Those who enjoy working outdoors in a busy festival environment (shade and rest breaks available)
- Those comfortable with high public interaction and moderate physical activity
- Anyone keen to help visitors have a safe, welcoming and enjoyable festival experience.
Responsibilities:
- Assist attendees with directions and general information
- Help manage crowd flow to ensure safety
- Support fellow volunteers with various tasks
- Contribute to general event duties as directed by the festival team
- Report and escalate any issues raised by patrons or stakeholders
- Check water supply in backstage and change room areas
- You may be asked to help support another team who are checking in for their shift – training and support will be provided
Looking for other volunteer opportunities?
If you'd like to explore different roles or learn more about volunteering at the National Multicultural Festival, click the button below to return to the main volunteer page.